RECOMMENDATIONS
1. Anywhere, Anytime, IT
A. Student Experience Recommendations (A connected campus, an Information Technology Asset Management process, and a Learning Space Sustainability plan)
B. Coordinate accreditation and curricular standards to ensure the academic technology guidelines are addressed
C. Establish an agile team across technical disciplines to administer a command center of specialists who collaboratively work together to predict, troubleshoot, and resolve campus technology-related issues
D. Develop an intranet-facing scorecard that displays the current state of the services provided by the IT enterprise. The metrics displayed should be critical success factors that are necessary to deliver value to the student, faculty, and staff.
E. Create a repository of classroom technical capabilities and room scheduling available on all devices
F. Implement a downtime notification process to notify the community of education systems
2. Cultivate and Advance Technology’s Role in Education
A. Ensure Information technology leadership is an integral participant in enterprise strategic planning
B. Develop a process to proactively identify and mentor the community to embrace technology
C. Develop a process to support the increasing needs of persons with disabilities or impairment — Universal Design for Learning (UDL), an accommodation-ready instructional framework
D. Populate the institutional digital asset and archive platform to highlight dependencies and features sets of every software to avoid duplication or loss of opportunity to collectively bargain
E. Increase the number of instructional designers and technologists to assist faculty, students, and staff
3. Foster a Learning Community that Values Data
A. Proactively gather education research needs to assess the technological support needed for pedagogical requirements and curricular change
B. Implement resources to support the use of standardized data and analytics to improve decisions
C. Develop processes to ensure systems are interoperable, expandable, and have elasticity by relying on analysis from the IT enterprise architecture team
D. Implement a shared governance process with input from stakeholders that aligns and prioritizes initiatives
